The 4 Keys to Improving Emotional Intelligence at Work

  • Wednesday, June 30, 2021
  • 12:00 PM - 1:00 PM
  • Online - Zoom information will be given to registrants


Registration is closed

As the pace of organizational change continues to accelerate, the importance of emotional intelligence increases with it. Driven by competition, innovation, increased globalization and rapid technological change, leaders, managers and staff, now more than ever, must employ emotional intelligence to get the best from their people.

Center for Creative Leadership studies show that leaders with a high level of self-awareness significantly outperform all others. As a matter of fact, the competencies of self-awareness, self-regulation, motivation, empathy and social skills have been found to be far more important than ever realized in staff at all levels.

In this talk, we will review the five components of EI, take a self-assessment on them, and learn the 4 keys to improving emotional intelligence at work. You will also learn how to manage an “amygdala hijack” in yourself and others.

Session Goals

(1)   Gain a working knowledge of EI competencies

(2)   Learn about key EI research studies

(3)   Assess your EI skills

(4)   Learn the 4 key actions to improve your and others’ emotional intelligence at work

About the Speaker

 Dr. Liz Berney, is a consultant, facilitator, trainer, public speaker and coach for clients including: 

Bill & Melinda Gates Foundation, Coca Cola, Tropicana, Baldrige Quality Program, AT & T, Fannie Mae, American Red Cross, Quaker Oats, Cisco, BP, Human Rights First, National Public Radio, Dun and Bradstreet, John F. Kennedy Center, Sodexo, Marriott, the Capitol Visitors Center, the House of Representatives, the U.S. Army and Navy, the CIA, and the Departments of: Education, Veteran Affairs, Interior, Treasury, Homeland Security, Commerce, Agriculture, Health and Human Services, Labor, and Housing and Urban Development.

Liz’s areas of expertise are in Change Management, Conflict, Influence and Negotiation, Emotional Intelligence, Leadership and Team Development. She currently teaches as On Call Faculty for the Center for Creative Leadership, Adjunct Professor for Executive Programs at both Wharton and the Robert H. Smith School of Business at the University of Maryland. She taught Emotional Intelligence for Georgetown University’s Executive MBA Program and Leadership for the Jack Welch Management Institute. She was an Instructor for the American Management Association and the Accelerated MBA Program at George Washington University. She co-founded, designed and directed the Organization Development Certificate Program at Georgetown University.

Her Bachelor's Degree is from Yale University with Distinction in Psychology and her M.A. and Ph.D. are in Industrial/Organizational Psychology from the University of Maryland where she won the Division of Behavioral and Social Sciences’ Teaching Excellence Award for her undergraduate teaching. She was awarded Speaker Platform’s Top 25 Speakers for 2016 (along with Brene Brown), Top 5 Speakers on Teams (along with Stephen Covey) in 2012 and the Small Business Excellence Award from the SBIEC in 2013. She has published articles on teams, conflict, customer service, mentoring and organizational change.

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Address: PO Box 2524 • Ellicott City, MD 21041

ChIP Code: CH2030

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