How to Work with Jerks (with Eric Williamson)

How to Work with Jerks

(with Eric Williamson)

Dealing with difficult people in the workplace as in life can take its toll. During this event, Eric provides a road map for managing conflict and building stronger, more meaningful relationships. Participants will:

• Understand how to diffuse tense situations and mitigate conflict in a diverse work environment

• Recognize how to spot a jerk and prevent becoming one yourself

• Employ the AAA Method (Assess, Analyze, & Act) for disarming a jerk and creating a jerk-free environment

• Build team synergy in virtual environments dominated by telework

• Build trust and gain influence with clients and coworkers

• Communicate with clarity using consistent verbal and non-verbal communication

• Improve interactions with those having different personalities and values

This event is free; ATD Maryland members who attend will receive a 5% discount on Eric’s book, How to Work with Jerks — as well as a free consultation!