With more than 400,000 global employees, IBM is a global leader in the field of training and education and social business for our personnel and for our customers. As a leader in IBM's Knowledge and Collaboration practice, Montressa Washington will explain how IBM integrates "social" into learning and education both internally and externally for public and private sector clients.
This presentation will feature current and emerging social learning trends and discuss interventions and programs that have been used to enhance/augment traditional learning to provide a more engaging and comprehensive approach to employee and staff development.
Our presenter: Montressa L. Washington is a Senior Managing Consultant in the Human Capital Management Public Sector practice based in Washington, DC. She joined IBM upon receiving her MBA from Johns Hopkins University with concentrations in International Business and Marketing. She also has a B.A. in English from the University of Maryland, College Park. Ms. Washington is a member of the Knowledge and Collaboration (K&C) group within HCM and specializes in guiding clients through the implementation of collaborative and Web 2.0 tools such as Innovation Jams, wikis, blogs, and collaborative spaces.
A 16 year consulting veteran, she has expertise in change management, knowledge management, communication planning, business transformation, process design, technology assimilation, business analysis and training design and development. Montressa has been responsible for increasing user adoption of newly implemented technologies such as user profiles, blogs, and collaborative teamrooms and developing knowledge management strategies in support of Web 2.0 technologies.
Montressa was a keynote speaker at the Academy of Technology (AoT) Collaboration Conference on the topic of “Inhibitors to Blogging” and for the United Negro College Fund on the topic of “Building Communities of Practice and Engagement: How to Effectively Use Technology to Inform, Engage and Motivate Your Constituents”. Montressa was a featured panelist at the Black Engineer of the Year (BEYA) conference on the topic of “The Socially Networked Enterprise: Applying ‘Generation Y’ Concepts to Business, facilitated the Action and Next Steps session and panel at the African Technology Conference in Ghana, West Africa, and presented at the Technology Transfer Project Professors Forum on the topic of Services, Science, Management and Engineering (SSME).