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Performance Consulting Basics: How to Avoid Solving Non-Training Problems with Training Solutions

When
Thursday, July 14, 2011
5:30 PM - 8:00 PM
Location
UMBC Technology Center 1450 South Rolling Road - 3rd Floor, Cafeteria - Halethorpe, MD 21227

Registration

Member – $15.00
Non-member – $25.00

5:30 PM - 6:00 PM Registration
6:00 PM - 6:30 PM Networking
6:30 PM - 8:00 PM Program/Q&A

Registration is closed

Training managers and trainers are often asked to solve business problems through training. Unfortunately, many business problems have root causes that training cannot fix; not completely anyway. But it's difficult to say "no" as many business leaders "don't want to hear it". So we are in a tough spot - either get labeled as difficult to deal with or deliver a solution that fails.

Join Mick Magill and learn an approach to engagement that moves away from 'solution' toward 'problem', where you will have a better chance to bring up other root causes and appropriate solutions. In this session, participants will learn how to apply the principles of performance improvement to:

Move the conversation from ‘solution’ to ‘problem’
Analyze needs properly
Present root causes
Sell your solution

Mick Magill has been supporting organizational change for over 20 years. He specializes in preparing end-user populations to operate in new work environments supported by new technology. He has also managed global training groups located on 4 continents. Mick has earned the CPT and SPHR certifications.

Email Us: ATDMaryland@gmail.com

Address: PO Box 2524 • Ellicott City, MD 21041

ChIP Code: CH2030

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