Kirkpatrick Evaluations
A thorough analysis of training should focus on all aspects of the training, from delivery to measurement of organizational results. The analysis should follow the evaluation levels specified in the Kirkpatrick Model Levels 1-4. Level 1 measures student reactions regarding acceptability and usefulness of the training immediately following the training event; Level 2 encompasses the gathering of information that measures the students level of knowledge during or immediately following the training event; Level 3 measures the degree to which the enhanced knowledge and skills, or improved attitudes, transferred and impacted the student’s performance on the job; while Level 4 measures the overall return on expectations from the training, on the part of senior decision makers.
The entire process of goal setting, evaluating, testing, measuring and surveying results is known as the Kirkpatrick Business Partnership Model. It starts with understanding what the training is to accomplish, then negotiating with management to identify success indicators for the training, as well as identifying critical behaviors and the drivers of those behaviors.
Speaker Bio:
Ron Meyer is Sr. Vice President – Corporate Strategy and Markets for PTG, Inc. Ron joined PTG in early 2001, following a 28 year career in marketing and sales with General Electric, and two other “mini-careers”. He operated his own consulting business (Electronic Commerce Consulting Services, LLC.) for three years, and then joined an eCommerce startup (Intelisys, Inc) in 1999 as a director of Market Development. He joined PTG in 2001 and took over leadership of the company in 2005, following an employee buyout.
While at PTG, Ron served as Vice President of Operations, and Project Manager of the IRS’ ITEMS (Integrated Training, Evaluation and Measurement System) for 4 years, and was the startup Project Manager for both the Customs and Border Protection NTEP (National Training and Evaluation Program) the TSA AMTAP (Automated Multilevel Training Evaluation Program) system and the Maryland MTA Evaluation Systems.
Ron received a BS degree from Georgetown University School of Foreign Service, (International Trade) and an MBA degree from Georgia State University (Finance and International Business). He is married, has three grown daughters (and 3 grandchildren) and lives in Gaithersburg, MD.
